This Privacy Policy explains how rai88 collects, uses, stores, and protects the personal information of players on the rai88 platform. We are committed to handling your data responsibly and transparently.
Last Updated: June 2026This Privacy Policy ("Policy") applies to all users of the rai88 website and associated services ("the Platform"). It describes the categories of personal data that rai88 collects, the purposes for which that data is processed, how it is stored and protected, and the rights available to you as a data subject.
By registering an account on rai88 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the rai88 Terms & Conditions, available at /terms-conditions.
rai88 operates as the data controller in respect of the personal data of its registered players. We are committed to responsible data handling consistent with applicable personal data protection obligations.
When you create a rai88 account, we collect the personal information you provide, which includes but may not be limited to:
To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, rai88 may collect copies of identity documents including:
We record all financial transactions conducted through the rai88 platform, including deposit amounts, withdrawal requests, bonus credits, and bet history. This data is retained for regulatory compliance purposes.
When you access rai88, we automatically collect certain technical information including your IP address, device type, operating system, browser type and version, session duration, pages visited, and referring URLs. This data is used for platform security, performance optimisation, and fraud detection.
If you contact rai88 via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
rai88 processes your personal data for the following purposes:
rai88 processes your personal data on the following legal bases:
rai88 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients where necessary:
Transaction data is shared with the relevant payment service provider (for example, the operator of Touch 'n Go eWallet, Boost, DuitNow/FPX, Maybank2u, or CIMB Clicks) solely to the extent required to process your deposit or withdrawal. These providers are bound by their own data protection obligations.
rai88 may use third-party KYC verification providers to authenticate your identity documents. These providers process only the data required for verification and are contractually prohibited from using it for any other purpose.
Where necessary to deliver game services (for example, live casino streams), limited technical data may be shared with the relevant third-party game studio. No financial or identity data is shared beyond what is required for session management.
rai88 will disclose personal data to competent authorities, law enforcement agencies, or courts where required to do so by law, court order, or in connection with the investigation of fraud or money laundering.
rai88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit rai88.one. We use the following categories of cookies:
You may control cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or using key platform features on rai88.
rai88 retains your personal data for as long as your account is active and for such period thereafter as is required for legal, regulatory, and dispute resolution purposes. Specifically:
Where data is no longer required for any applicable purpose, rai88 will securely delete or anonymise it.
rai88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While rai88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your rai88 login credentials.
Subject to applicable data protection law, you have the following rights in respect of your personal data held by rai88:
To exercise any of these rights, please contact the rai88 support team using the details in Section 13. We will respond to your request within 30 days of receipt.
rai88 is strictly a 21+ platform. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on rai88, please contact us immediately via the support channel.
The rai88 platform may contain references to third-party services (for example, game studio providers). rai88 does not control the privacy practices of third parties and is not responsible for their privacy policies. This Privacy Policy applies solely to data collected and processed by rai88 directly. We encourage you to review the privacy policies of any third-party service you interact with.
rai88 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Updated versions will be published on this page with a revised effective date. Where changes are material, rai88 will use reasonable endeavours to notify registered players by email or via an on-platform notification. Your continued use of the rai88 platform following the publication of an updated Policy constitutes your acceptance of the changes.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by rai88, please contact our support team:
rai88 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely to operate and improve your experience on the rai88 platform.
All data transmitted between your device and rai88 is protected by SSL/TLS encryption. Passwords and sensitive credentials are stored in encrypted form — never in plain text.
rai88 collects date-of-birth information at registration and verifies age before granting access to gambling services. We do not knowingly process personal data from persons under 21.
rai88 collects only the personal data necessary to operate the platform, verify your identity, process your transactions, and comply with regulatory obligations. We do not collect data beyond what is required.
You have the right to access, correct, delete, and port your rai88 personal data, as well as to object to certain processing. All requests are acknowledged within 30 days via the rai88 support team.
Privacy enquiries, data access requests, and consent withdrawals can be submitted at any time via the rai88 live support channel. Our team is available around the clock to assist Malaysian players.
Your data is in safe hands at rai88. Now that you understand how we protect your privacy, sign in and enjoy the full platform — live casino, slots, sportsbook, jackpots, and crash games. All in MYR. All for Malaysian players.
Gambling involves risk. Please play within your means. 21+ only.