These Terms & Conditions govern your use of the rai88 platform and all associated services. Please read them carefully before creating an account or placing any bets.
Last Updated: June 2026These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and rai88 ("the Platform", "we", "us", "our") governing your access to and use of the rai88 website located at rai88.one and all services, products, and content made available thereon.
By registering an account, accessing the rai88 platform, placing a wager, or using any of the services provided by rai88, you unconditionally accept and agree to comply with these Terms. If you do not agree to any part of these Terms, you must not use the rai88 platform.
These Terms should be read in conjunction with rai88's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and rai88.
You must be at least 21 years of age to register an account and use the rai88 platform. Participation in any gambling activity by persons under the age of 21 is strictly prohibited. rai88 reserves the right to request proof of age at any time and to suspend or permanently close any account where the account holder cannot verify they meet the minimum age requirement.
rai88 provides services primarily to players located in Malaysia. You are solely responsible for ensuring that your use of the rai88 platform is lawful in the jurisdiction in which you are located. rai88 makes no representation that its services are appropriate or available for use in locations outside its intended service area.
Each player is permitted to hold one (1) rai88 account only. Opening multiple accounts — whether in your own name or under another person's identity — constitutes a material breach of these Terms and will result in the forfeiture of all balances and the permanent closure of all associated accounts.
You agree to provide accurate, current, and complete information at the time of registration and to update such information promptly should it change. rai88 shall not be liable for any losses arising from your provision of inaccurate or incomplete information.
You are solely responsible for maintaining the confidentiality of your rai88 login credentials, including your username, password, and any two-factor authentication details. You must not share your account credentials with any third party. All activity conducted through your rai88 account will be attributed to you, whether or not you authorised that activity.
If you suspect that your rai88 account has been accessed without your authorisation, you must notify rai88 immediately via the live support channel or by email to the address listed in Section 14 of these Terms. rai88 will investigate the matter promptly.
rai88 is required to conduct Know Your Customer (KYC) verification in accordance with applicable anti-money laundering obligations. You agree to provide such documentation as rai88 may reasonably request to verify your identity, address, and payment method ownership. Withdrawals will not be processed until KYC verification is satisfactorily completed.
You may request closure of your rai88 account at any time by contacting the support team. Any outstanding balance will be returned to your verified withdrawal method following completion of any applicable KYC checks. rai88 reserves the right to close or suspend any account at its discretion, including for breach of these Terms.
rai88 accepts deposits and processes withdrawals via the following locally supported payment methods: Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow/FPX, and Boost. All transactions are conducted in Malaysian Ringgit (MYR). rai88 does not accept deposits made by third parties on behalf of a player.
The minimum deposit amount is RM30. The minimum withdrawal amount is RM50. rai88 reserves the right to amend these thresholds at its discretion with reasonable prior notice to players.
Withdrawal requests submitted by verified accounts are typically processed within thirty (30) minutes during normal operating hours. rai88 may require additional verification before processing a withdrawal, particularly for withdrawals significantly exceeding a player's net deposit history. rai88 shall not be liable for delays caused by third-party payment processors or banking institutions.
rai88 maintains strict anti-money laundering (AML) controls. Any funds deposited into your rai88 account must originate from a payment method registered in your own name. rai88 reserves the right to freeze funds and report suspicious transaction patterns to relevant authorities where legally required to do so.
Promotional offers made available by rai88 are subject to individual promotion terms, which are published alongside each offer. General eligibility requires that the player holds a verified rai88 account in good standing and that the relevant qualifying deposit or action has been completed within the stated promotional period.
Bonus funds credited to your rai88 account are subject to wagering requirements as specified in the applicable promotion terms. Until the stated wagering requirement is met, bonus funds and any winnings derived from them may not be withdrawn. Wagering contribution rates vary by game type and are detailed in each promotion's terms.
Any attempt to abuse promotional offers — including but not limited to hedging bets across markets to guarantee a profit, creating multiple accounts to claim the same promotion, or engaging in low-risk play designed to convert bonus funds without genuine intent to play — will result in the forfeiture of all bonus funds and any associated winnings, and may result in account suspension.
rai88 reserves the right to modify, suspend, or withdraw any promotional offer at any time. In the event a promotion is withdrawn, any wagering requirements already accepted by a player in connection with that promotion will be honoured on the terms in place at the time of acceptance.
All games available on the rai88 platform are governed by individual game rules accessible within each game interface. In the event of a dispute between a game's displayed rules and these Terms, the game-specific rules shall take precedence for that game.
rai88 uses games supplied by third-party providers operating under internationally recognised gaming authority licences. All random number generation (RNG) outcomes are independently certified. Published Return to Player (RTP) percentages are theoretical averages over extended play periods and do not guarantee outcomes for any individual session.
In the event of a technical malfunction during gameplay — including server errors, disconnections, or display failures — rai88's system logs shall be the definitive record of bet placement and game outcomes. rai88 shall not be liable for losses arising from technical issues attributable to a player's own device or internet connection.
rai88 is committed to responsible gaming and provides the following tools to all account holders via the account settings dashboard:
If you believe you or someone you know may have a problem with gambling, we encourage you to contact the rai88 support team and activate the self-exclusion feature immediately. You may also seek guidance from organisations specialising in gambling harm support. rai88 reserves the right to impose responsible gaming restrictions on any account where problematic behaviour is observed, without prior notice.
The following activities are strictly prohibited on the rai88 platform and may result in account suspension, forfeiture of funds, and legal action where applicable:
All content on the rai88 platform — including but not limited to the rai88 brand name, logo, website design, text, graphics, software, and game interfaces — is the proprietary property of rai88 or its licensed suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the rai88 platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any rai88 content without prior written authorisation.
To the fullest extent permitted by applicable law, rai88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the rai88 platform or any services provided thereon, even if rai88 has been advised of the possibility of such damages.
rai88's aggregate liability to you for any cause of action shall not exceed the total net deposits made by you in the ninety (90) day period preceding the event giving rise to the claim. Nothing in these Terms shall exclude liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.
rai88 processes your personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering a rai88 account, you acknowledge that you have read and understood the Privacy Policy and consent to the collection and processing of your personal data as described therein.
rai88 reserves the right to amend these Terms at any time. Amendments will take effect upon publication of the updated Terms on the rai88 website. Where amendments are material, rai88 will use reasonable endeavours to notify registered players via email or an on-platform notification. Your continued use of rai88 following publication of amended Terms constitutes your acceptance of those amendments. It is your responsibility to review these Terms periodically.
These Terms shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and rai88 arising from or in connection with these Terms or the services provided by rai88, both parties agree to attempt to resolve the matter informally in the first instance. Should informal resolution fail, disputes shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction, as determined by rai88's applicable regulatory framework.
If you wish to raise a complaint regarding your rai88 account or any transaction, please contact the support team in the first instance. rai88 will acknowledge your complaint within 24 hours and aim to resolve it within five (5) business days.
For questions or concerns regarding these Terms & Conditions, please contact the rai88 support team:
rai88 enforces a strict 21-and-over policy. Age verification is required for all accounts. Any account found to be held by an underage player will be closed and all deposits returned.
All rai88 games are supplied by internationally licensed studios with independently audited RNG systems. Published RTP figures are certified by third-party testing laboratories.
All rai88 deposits and withdrawals are conducted in Malaysian Ringgit via local payment methods including Touch 'n Go, Boost, DuitNow, and major Malaysian bank transfers.
Deposit limits, session timers, reality checks, and self-exclusion are available in every rai88 account's settings panel. These tools are accessible at any time, not just at registration.
rai88 conducts identity verification before processing withdrawals. KYC documentation requirements are standard across the industry and protect players as well as the platform from fraudulent activity.
The rai88 support team is available around the clock. For Terms-related questions, account disputes, or any other concerns, live chat is the fastest route to a resolution.
Now that you've reviewed the rai88 Terms & Conditions, you're ready to enjoy everything the platform has to offer — live casino, slots, sportsbook, jackpots, and more. All in MYR. All built for Malaysian players.
Gambling involves risk. Please play within your means. 21+ only.